Troubleshooting Two - Web Pages

1. The image links do not have the correct name:
2. The image links are set for the wrong location:
3. The images are not uploaded as Raw Data:
4. Possibly (but rarely), you may have a corrupt image (images must be saved as .gif files or .jpg files to be usable on the web.

Question: Did you check your web page with Netscape or Internet Explorer on your home computer, to assure that all hyperlinks and image links work before you uploaded it?

If your answer is "NO", go back and do this and make sure everything works before "uploading".

If everything works correctly, then the error is probably in the uploading process, .gif, .jpg files must be uploaded as Raw Data

If the images do not load on your home computer, your links are probably written incorrectly.

A common mistake is made here by those people that use a WYSIWYG web page editor (like Adobe PageMill).

The work space on your hard drive is not set up properly to begin with and the image links are then written incorrectly. The links work in PageMill but when you move them to the server, their locations are changed and the computer is lost. You essentially are playing "hide and seek" with the web browser and the web browser does not choose to play games.

Make sure your .html files and your images files are all located in the proper places before you tell Adobe PageMill where they are (before you create the links).

.html files in your Web Folder and
.gif, .jpg files in the images folder

(except for GeoCities users where .html, .gif, .jpg files are all in the same Web Folder.

Solution
To correct this, one can either edit the HTML code with BBEdit or Simple Text, or
Return to Adobe PageMill, delete the image link, and enter a new one with the image in the correct location (folder).

If you edit the HTML code:

1. Drag and drop the .html file on top of the icon for BBEdit or Simple Text in the Launcher
2. Locate the image links:
   <img src="imagename.gif">
   NOTE: You may find other attributes in the <(opening)> links especially if you use a WYSIWYYG editor. Leave these other attributes alone. You are only concerned with the location of the images.

3. If you are using an images folder, each image link should indicate that. It will look like this:
   <img src="images/imagename.gif">
4. If you are not using an images folder, each image link should indicate that. It will look like this:
   <img src="imagename.gif">
5. The extra attributes are of no concern here. Please be careful not to delete any of the HTML code or the links will certainly not work.
6. Make sure you check that the imagename.gif is exactly the same as the imagename.gif file in your images folder. I use the copy/paste technic here all the time to assure that the image and file names are exactly correct.

7. Replace the incorrect locations with the correct locations and the incorrect imagename.gif names with the correct imagename.gif names.
8. Save the file and open it in Netscape to see if you have corrected the error.

An excellent helpsite for images that don't work is at XOOM. Access the web site below (it takes a little while to load so give it some time):

http://xoom.com/xoom/helpcenter/imglink